Writing a great Customer Service Representative cover letter is an important step in your job search journey. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a great fit for the role.
Customer Service Representative Job Description. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.